Fact-checked. We collected banking information from the cashier of a real Australian player account on 16 October 2026, and verified the welcome package, bonus terms, promotions, lobby and mobile app against the operator's website and the licence on the regulator's validation page the same day. No withdrawal test has been conducted; withdrawal times are the operator's claim.
LevelUp Casino has been around since 2020 and is built around player choice. The casino has a solid reputation online and has been known for providing players with a great gambling experience. We found the lobby and game selection very good with a large number of pokies, table games and jackpots to enjoy. The welcome bonus is very generous and offers up to A$20,000 plus 500 free spins across your first five deposits. It is the sister casino of OzzyBet Casino and holds the same Tobique Gaming Commission licence. LevelUp Casino is one of the few online casinos offering native Android and iOS apps, which allows you to play and receive instant notifications on your mobile device.
What we liked
Choose 1 of 3 bonus options on each of your first five deposits — up to A$20,000 plus 500 free spins.
Crypto withdrawals in up to 3 hours, from A$15, in nine coins.
2,600+ games from 85 studios, including 19 LevelUp exclusives.
Neosurf, Apple Pay, MiFinity and cards for AUD deposits.
Daily Cash Drops paid as real money with no wagering.
What to watch
Card and MiFinity deposits have no matching withdrawal rail — changing method goes through support.
Winnings from welcome bonus cash and spins are capped at 3× the bonus.
Withdrawals capped at A$3,000 per day and A$15,000 per month.
Weekly, monthly and cashback rewards are tied to loyalty levels, not open to every player.
Support is an AI chat bot and email only — no phone line.
A$20,000 + 500 free spins welcome package
The welcome package at LevelUp Casino is one of the largest we have seen, and each of your first five deposits unlocks three bonus options. The bonus options each have a minimum deposit level and the greater your deposit, the greater the percentage match is. Pick one before you deposit and use the matching bonus code, which we list in our bonus table — once one is activated, the other two disappear. Option 1 starts at a A$20 deposit, while Option 3 carries the biggest matches and is where the A$20,000 headline comes from. Every option on every deposit adds free spins: 50, 75 or 100. Use our bonus summary table below to understand the bonus structure, along with the match percentage, minimum deposit and bonus code.
TotalA$5,500 + 250 free spins
Deposit
Match
Up to
Free spins
Min deposit
Code
1st
150%
A$1,000
50
A$20
WLC1
2nd
50%
A$1,500
50
A$25
WLC2
3rd
50%
A$1,500
50
A$30
WLC3
4th
100%
A$800
50
A$35
WLC4
5th
125%
A$700
50
A$40
WLC5
TotalA$9,500 + 375 free spins
Deposit
Match
Up to
Free spins
Min deposit
Code
1st
175%
A$1,500
75
A$50
LVLUP1
2nd
75%
A$2,500
75
A$75
LVLUP2
3rd
75%
A$2,500
75
A$100
LVLUP3
4th
125%
A$1,600
75
A$100
LVLUP4
5th
150%
A$1,400
75
A$125
LVLUP5
TotalA$20,000 + 500 free spins
Deposit
Match
Up to
Free spins
Min deposit
Code
1st
200%
A$3,000
100
A$100
1ST
2nd
100%
A$5,000
100
A$125
2ND
3rd
100%
A$5,000
100
A$150
3RD
4th
125%
A$3,500
100
A$175
4TH
5th
200%
A$3,500
100
A$250
5TH
Understanding the numbers
The smallest first-deposit bonus needs A$20: at 150% that is a A$30 bonus, and at 35x you must wager A$1,050 within 14 days. Winnings from it are capped at 3× the bonus — A$90.
The full first-deposit Option 3 bonus of A$3,000 takes a A$1,500 deposit (200%) and A$105,000 of wagering within 14 days, at no more than A$85 a bet.
Only pokies in the lobby's Wagering category count towards the requirement; table, live dealer and instant games do not.
Key terms
Wagering requirement: 35x the bonus amount
Bonus validity: 14 days from the qualifying deposit
Free spins validity: 72 hours after activation; spins are added automatically 24 hours after the deposit
Max win on both the cash bonus and the free spins: 3x the bonus amount
Max bet while wagering: A$85 unless a promotion states otherwise (bonus-bought rounds and gamble doubling count)
One bonus active at a time — deposit bonuses cannot be combined; real money is played before bonus money
Only pokies in the lobby's "Wagering" category count; some contribute at a reduced rate by provider and RTP. Instant (crash, scratch, lottery), table and live dealer games do not count, and jackpot games cannot be played with bonus money
Withdrawing your deposit before wagering is complete voids the bonus and its winnings
If the chosen deposit bonus does not activate, contact support before playing — it cannot be added once the funds are spent
Loyalty rewards & promotions
After the welcome package, LevelUp Casino's regular rewards are tied to its loyalty levels: weekly free spins for selected players, a monthly reload from Level 7 and Monday cashback from Level 4. Each pays at your current level only. Daily Cash Drops and the referral bonus are open to everyone.
Weekly Spin SupplyWeekly
20 spinsfor selected players
min A$2035× wageringmax win 3×
Monthly Cash FuelMonthly
100%up to €50–€250 by level
from Level 7code MCFUEL15–25× wagering
Loyalty CashbackMondays
3–15%of last week’s net losses
from Level 4no cap from Level 101–20× wagering
Rewards by loyalty level
Level
Match
Max bonus
Min deposit
Wagering
7
100%
€50
€50
25x
8
100%
€75
€75
25x
9
100%
€100
€100
20x
10
100%
€150
€150
20x
11
100%
€200
€200
20x
12
100%
€250
€250
15x
Level
Cashback
Min net loss
Max cashback
Wagering
4
3%
€20 a week
€50 a week
20x
5
4%
€30 a week
€75 a week
15x
6
5%
€40 a week
€75 a week
10x
7
6%
€50 a week
€200 a week
8x
8
7%
€70 a week
€200 a week
6x
9
9%
€100 a week
€300 a week
5x
10
10%
€100 a week
No limit
4x
11
12%
€100 a week
No limit
3x
12
15%
€100 a week
No limit
1x
Weekly Spin Supply is for selected players, once a week: deposit A$20 or more (code WEEKLYFS) for up to 20 free spins, valid 3 days, 35x wagering
Monthly Cash Fuel is available from Loyalty Level 7 with the code MCFUEL, once a month
Loyalty Cashback starts at Level 4 and is credited every Monday on the previous week's net losses: (deposits − balance − processed and pending cashouts) × cashback %
Max win on Weekly Spin Supply and on Cashback: 3x; no maximum cashout on any of the prizes
Each promotion pays at the player's current loyalty level only — lower-level rewards do not accumulate, and a new level's reward starts after the next weekly or monthly reset
Also running
Daily Cash DropsDaily
4 × $150random cash drops every day
07–09, 09–11, 11–13 & 17–19 UTCreal-money bets from US$1no wagering
Referral RichesRefer
A$50per friend you refer
friend registers with your linkand deposits A$25+
Software & games
LevelUp Casino offers 2,600+ pokies and games from 85 software providers for Australian players, with Pragmatic Play, Yggdrasil, Novomatic, Playson and BGaming among the most familiar studios. Pokies are categorised into 24 themed collections — from Hold & Win and Megaways to Book Slots and Cluster Pays — and 19 games are LevelUp exclusives.
The Live casino tab has 344 titles: 206 blackjack, 63 roulette, 47 baccarat, 14 game shows, and 14 others such as poker and sic bo. Most live dealer games come from Pragmatic Play Live, with ICONIC21, Plati+, and Live Vegas tables alongside.
You can play on your desktop browser or install the app from LevelUp's own site, while iPhone, Windows and Mac users can add the web app to their home screen or desktop. See our mobile casinos for more options.
A selection — 85 studios in total on an Australian account, 16 October 2026.
LevelUp's banking (AUD & crypto)
Australians can deposit by Visa, Mastercard or Maestro, Neosurf, Apple Pay, MiFinity or eight cryptocurrencies including Bitcoin, from A$10. Withdrawals are more limited: bank transfer, PayAnyBank, or nine cryptos, each capped at A$3,000 per transaction. LevelUp only pays out to the method you deposited with, so if you deposit by card or voucher, you will need support to switch you to a withdrawal option.
Deposit & withdrawal limits at LevelUp Casino
Captured from LevelUp's own cashier on an AUD account.
We found the support for new players very poor and in line with most SoftSwiss casinos, where the live chat is an AI bot. It does not allow you to type into a chat box, which becomes rather frustrating as you cannot ask a specific question. We found an email address, which is listed here, but we cannot confirm if this is working or if anyone will respond. For us, the customer support is not their strength.
Live chat
AI chat bot · under a minute
Email
support@levelupcasino.com
Telegram
Promotions & news
WhatsApp
Promotions & news
Review history
Every date on this page corresponds to a real re-check. This log records what was verified, and when.
What was checked
Licence validated on the Tobique Gaming Commission page (Novatrix SRL, status VALID, levelupcasino.com and levelupcasino20.com registered). AUD cashier re-captured: deposits by card, Neosurf, Apple Pay, MiFinity and eight cryptos; withdrawals by bank transfer, PayAnyBank (3–5 banking days) and nine cryptos (up to 3 hours), A$3,000 per transaction; card and MiFinity withdrawals no longer offered. All five deposit bonuses re-verified on the promotions page (15 options, 35x, 14 days, 3x max win) — A$20,000 + 500 free spins confirmed. Weekly Spin Supply, Monthly Cash Fuel, Loyalty Cashback, Daily Cash Drops and Referral Riches terms recorded. Lobby counted at 85 studios, 24 themes and 19 exclusives, with live, instant, table, jackpot and bonus-buy tabs; support is an AI chat bot plus email, no phone; mobile app page recorded (Android APK, installable web app for iPhone, Windows and Mac; 2,600+ games).
What was checked
First capture from the operator’s site: licence and owner (Novatrix SRL, Tobique licence No. 0000002) from the footer, welcome package tiers, site and bonus terms, currencies, withdrawal limits and the payment-methods table.
Ready to play LevelUp?
A$20,000 + 500 free spins across your first five deposits — choose 1 of 3 options each time. 18+, T&Cs apply.
